Every Webflow site has monthly costs for plans, hosting and bandwidth. When you build for a client, those costs often fall on you.
The question is how to pass that bill to the client without losing control of the site. This article covers what Webflow client payments is, which Workspace plans include it, and how to hand off billing.
What you need before you start
Client payments lets you invite a client to add their credit card to cover the costs of their site. The card can pay for new site plans, bandwidth overages, and other site add-ons.
Client payments is included in the Freelancer and Agency Workspace plans, so your Workspace must be on one of these two.
The Freelancer plan costs $16 per month when billed yearly. The Agency plan costs $35 per month, also billed yearly.
Giving the client a card to pay with
New sites
For a new site, invite your client to set up client payments while you create the site. Send the invitation during that step so the client sees it right away.
Once the client accepts, their credit card is added to cover the site costs. This is the step that puts the card on file.
Once the card is added, you keep part of the control:
- You still manage the site’s design and hosting.
- Billing is handed to your client, so their card covers the site costs.
- Only your client can cancel or upgrade the site plan.
Existing paid sites
For a site that is already on a paid plan, follow these steps:
- Downgrade the site to the Starter plan for now.
- Set the downgrade time with your client so the site is unavailable for as short a time as possible.
- After the downgrade, open the Plans page and enable client payments.
Sending the site to the client’s Workspace
Client payments must be set up on the site before you can transfer it. Check this first, because the transfer starts from that setup.
Once it is in place, a site built and hosted in a Freelancer or Agency Workspace keeps its key settings when it moves to the client’s Workspace.
To send the site to the client, follow these steps:
- Select the site, open Billing, and choose Transfer site.
- Enter the client’s email address.
- The client gets an invitation to accept the transfer, both in Webflow and by email.
- After accepting, the client is asked to reauthorize Webflow apps to keep integrations working.
- Once the apps are reauthorized, the site appears in the client’s Workspace.
Client payments lets your client cover the site’s costs with their own card. You still manage the design and hosting, so you keep part of the control.
Your next step is to check that your Workspace is on a Freelancer or Agency plan. Then set up client payments on the site before you start the transfer.
Questions and answers
Who can use Webflow client payments?
Client payments is available on all Freelancer and Agency Workspace plans. If your Workspace is on one of these two plans, you can invite a client to pay for their site with their own card.
What can the client’s card pay for?
The client’s card can cover new site plans, bandwidth overages, and other site add-ons.
A bandwidth overage is the extra charge when the site uses more bandwidth than its plan includes. Add-ons are extra features bought on top of the plan.
How do you move an existing paid site to client payments?
To move an existing paid site to client payments, first downgrade it to the Starter plan.
Set the time with your client so the site is offline as little as possible. Then open the Plans page and turn on client payments.
What happens when a site is transferred to the client’s Workspace?
Once the client accepts, the site moves to their Workspace and appears there with its key settings unchanged.
Before that, the client gets an invitation in Webflow and by email. After accepting, they must reauthorize Webflow apps, so your integrations keep working.